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How to Use the NURZVIY App Correctly and Smoothly?

by Support Nurzviy 22 Oct 2023

In the ever-evolving world of electric vehicles (EVs), convenient and user-friendly charging solutions are essential. One remarkable tool that simplifies the process is the NURZVIY app. In this blog, we will guide you through the steps to set up and use this app for effortless EV charging.

Step 1: Download the NURZVIY App

Before you can embark on your journey with NURZVIY, you'll need to ensure you have the right app. Head over to the Google Play Store for Android devices or the App Store for iOS devices and download the official NURZVIY app.
Note 1: If you have purchased the EV charger with a display screen, please use the Smart Life APP. The instructions in this blog do not apply to you.
Note 2: If you have previously downloaded an older version of the APP, please uninstall and delete this APP completely from your phone and then download the latest version.

Step 2: Register and Login

After you've successfully downloaded the NURZVIY app, it's time to create an account. Register with your credentials, and once that's done, log in to access the app's features.
Note 3: If you have not received the verification code, please check your spam folder. If it's not in your spam folder, please email us at service@nurzviy.com.

Step 3: Add Your Device

Follow the on-screen instructions to set up your device. Click "Connect" to initiate the pairing process.

Step 4: Follow App Instructions

As the app guides you through the setup process, be sure to: Agree to enable Bluetooth if prompted. Enable location services as required. Input your Wi-Fi network name and password when prompted. By following these steps and being persistent, you'll soon have your NURZVIY device successfully connected and ready to use.
Note 4: Please ensure that during the charging station connection process, the APP has access to your current location and Bluetooth functionality.
Note 5: If you receive a "connect to charger" failure message, please retry, as the process may require 2-3 attempts, particularly on Apple devices due to their specific nature.
Note 6: Make sure to enter the correct WIFI password.

The NURZVIY app not only streamlines the charging process for your electric vehicle but also helps you monitor and manage your charging sessions with ease. With these simple steps, you'll be well on your way to harnessing the full potential of your EV charger.

There are more features waiting for you to explore and discover in the app, and setting up timed charging and plug-and-play charging is also a breeze.

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