Limited Warranty
Nurzviy Energy, Inc. warrants to the original consumer purchaser that the Nurzviy product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

Nurzviy's warranty does not apply to:
  • Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Nurzviy's current product literature
  • Attempted repair by anyone other than an authorized facility
  • Any product purchased through an online auction house.

Nurzviy's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter.
This warranty statement sets forth Nurzviy's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period
The warranty period for Nurzviy products is 2 - 5 years. Please check below.

Product Type Warranty
Portable Power Station 2 years
Portable Power Bank 2 years
Portable Solar Panel 2 years
Solar Generator 2 years
EV Charger 2 years

In each case, the warranty period is measured starting on the date of delivery by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Nurzviy will replace (at Nurzviy's expense) any Nurzviy product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Limited to Original Consumer Buyer
The warranty on Nurzviy's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

Any problems, please send email to service@nurzviy.com
To obtain warranty service, contact our customer service team at service@nurzviy.com