Q: Is the app able to manage two units at the same time ?
A: YES. Smart Life APP can manage multiple chargers at the same time.
Q: What protection is there against theft of the charger if I install it at my spot in a large shared apartment garage?
A: Packaging is equipped with customized anti-theft screws, which can only be unscrewed by the screwdriver matched by our company. Users can use it for added protection.
Q: How do I adjust the max charge current via the APP?
A: Update the app to the newest version and make sure that your mobile phone is connected to the Internet. Then connect the APP to the EV charger through WI-FI. Tap "Setting" > "Charging current". It is recommended to adjust the "Max Charge Current" to 50A.
Q: What wire gauge is used in the charging cable?
A: The specification of this EV charging cable is 8 AWG.
Q: Does the unit come with a NEMA 14-50 plug?
A: The Nurzviy EV charger 32A & 48A will ship with a NEMA 14-50 plug. It connects to the charger but can also be removed for hardwired installation.